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Check-in Procedures

Check-in Date and Time (Residential Year 2024/25)
*Tentative dates subject to change

Type of Students

 
Earliest
Check-in Date*
Check-in Time
Check-in Location
Local & Non-local Returning Students 27 Aug 2024

Office Hours
Mondays to Fridays : 9am - 6pm
(1-2pm meal break)
Saturdays, Sundays and Public Holidays:Closed

Rev. James Mau Memorial Chapel (G9)
[For 27 - 28 Aug 24]

Check-in counter opens at 10am(opposite to the entrance of North Tower)

G4 Service Counter
[After 28 Aug 24]

(opposite to the entrance of South Tower)

After Office Hours
24-hour Security Counter (located at lobby of South Tower)
Note: No early check-in will be considered, residents should plan ahead for their own accommodation if they will arrive before the earliest check-in date.

 
Select

 
Bring your Student Card to the Check-in Counter 
⇩
Collect
 
  • A Door Card
  • A Washroom Key
  • A Mailbox Key
  • An Admission Kit
  • Hall Rules
* Please prepare an Octopus Card for use of Air-con and Laundry machine.
⇩
Go to your room, and:
 
  1. Check all in-room items
  2. Complete the In-room Item Confirmation and Health Declaration within 48 hours.
Note: If you do not complete them on time, the University will assume that:
  1. your room is free from any defects, and
  2. you will be responsible for the make good or replacement cost for any items found missing or malfunctioning during room inspection if such defected items were not reported in the BUniPort before.
 
 
Bring your passport/entry permit to the Check-in Counter 
⇩
Collect
 
  • A Door Card
  • A Washroom Key
  • A Mailbox Key
  • An Admission Kit
  • Hall Rules
  • HKBU Student Card*
  • Residential Proof (for opening bank account)
* Please prepare an Octopus Card for use of Air-con and Laundry machine.
⇩
Go to your room, and:
 
  1. Check all in-room items
  2. Complete the In-room Item Confirmation and Health Declaration within 48 hours.
Note: If you do not complete them on time, the University will assume that:
  1. your room is free from any defects, and
  2. you will be responsible for the make good or replacement cost for any items found missing or malfunctioning during room inspection if such defected items were not reported in the BUniPort before.
 

When typhoon signal No. 8 or above or Black Rainstorm Warning is hoisted:

  • Non-local students may continue with your trips to the Halls. We would arrange you to check into the rooms. But you need to visit our G4 Service Counter on the next working day to complete the check-in procedures.
  • For local students, the check-in procedures will be postponed to the next working day.

Dear Residents,

Welcome to the Undergraduate Halls in 2023/24! As you are about to check in to the Halls, you are strongly advised to pay attention to the following must-know information to ensure a healthy and safe living in the Halls. 

Do NOT Use Any Device that Generates Scent, Smoke or Heat
NO fragrance, mosquito coils, or insect foggers should be used in the bedrooms as they will trigger the fire alarm system. Use of any device that generates scent, smoke or heat such as aroma diffuser and electric insert repellent is strictly prohibited within the hall area.

Flammability Standards of Mattress and Upholstered Furniture
You MUST obtain prior approval from the Hall Management before you bring your own mattresses / upholstered furniture into the Halls.

Mails, Parcels and Deliveries
Parcel and mail services are applicable for CHECKED-IN residents only. Ordinary mails will be sent to the mailbox on the G/F. The following parcels or deliveries will not be handled, the Hall Office will email residents for collection of their parcels or deliveries:

  1. items without accurate and complete information,
  2. items that require signature/payment,
  3. items of any side longer than 60cm
  4. perishable food e.g. frozen food
  5. any items that hinder the operation of the Hall Office

Please note that items uncollected for 7 calendar days will be returned to sender accordingly. If you are not able to collect the items, you may email ughall@hkbu.edu.hk to authorize another HKBU student to collect it on your behalf.

Bringing in Large or Electrical Items into the Halls
You MUST obtain prior approval from the Hall Management before you bring in items with any side longer than 1 meter or Electrical appliances with high power consumption (except light appliances for grooming purpose). For details, please click HERE. Residents, especially non-local residents who come to Hong Kong for their first time, are advised to read the Safe Use of Plugs, Adaptors and Extension Units.  Any 2-pin plugs and other substandard adaptors are NOT allowed.

More living tips will be shared with you every month. Stay tuned!

Regards,
Undergraduate Halls
Office of Student Affairs

Bring minimum luggage to the Halls on the day of check-in to avoid congestion. There is no provision of beddings in the room.

The following items are not allowed in the Halls:

  • Alcohol or drugs
  • Cigarettes
  • Weapons
  • Pets and animals
  • Mahjong and other gambling materials
  • Electrical appliances not complying with local safety standards
  • Deep reach insect fogger(滅蚤煙霧器), fragrance, mosquito coils
  • Any device that generates scent, smoke or heat

You must obtain prior approval in order to bring in the following items into the Halls:

  • Your own mattresses/upholstered furniture 
  • Any items with any side longer than 1 meter 
  • Electrical appliances with high power consumption 
Your Room and Bed are shown as
 
        (Tower) (Floor) (Room) (Bed)
 
Tower : N – North Tower; S – South Tower
Floor : it is a 1- or 2-digit number
Room : it is a 2-digit number
Bed : L – bed on the left side when you enter the room
R – bed on the right side when you enter the room
A – lower section of the bunk bed
B – upper section of the modular set
C – upper section of the bunk bed
 
For example, N 12 34 L denotes:
        North Tower
        12/F
        Room number 34
        Left bed
 
All students are assigned to the vacant beds (A/B/C in 3-person room, and L/R in 2-person room) according to the last 3 digits of their student number.

 

You may change your bed with your roommate(s) anytime after check-in. However, change of room/Hall can only be requested one month after check-in.

For the change of bed within the SAME room:
1. Communicate well with your roommate(s) on the bed change.
2. Inform your Hall Tutor(HT)/ Resident Tutor(RT).
3. Online application form will be filled out by the HT/ RT via Students and Staff Services Platform (SSSP).
4. Involved residents are required to confirm the acknowledgement email from the SSSP.
5. Result will be notified by email.
6. Involved residents will be informed by G4 service counter and they are required to update their Student Card and Door Card within 2 working days.

For the change to another Room
1. Communicate with your Resident Community Officer (RCO) on the room change request.
2. Online application form will be filled out by the HT/ RT via (SSSP) if supported by your RCO and/or Resident Master.
3. Involved residents are required to confirm the acknowledgement email from the SSSP.
4. Result will be notified by email.
5. Involved residents will be informed and are required to go to G4 service counter for settling the administrative fee, updating the Student Card, Room Card and Keys within 2 working days or by a time as assigned by G4 office, whenever earlier.

Note:
Applicants are responsible to settle any difference in Hall fees incurred, if any, due to change to a different room.

In-room air-conditioning and laundry machines on the 1/F are self-paid by using the payment kiosk(s) installed on each floor and the laundry rooms respectively or via mobile payment using the HKBU Mobile App. Octopus Cards and other mobile payment methods are accepted. 
 
*Non-local freshmen and Exchange students are reminded that they should obtain Octopus Cards upon arrival in Hong Kong. Details of Octopus Cards are available HERE
 
Charge of Air-conditioning:
HK$1.4 per kWh
 
Charge of Laundry machines:
  • HK$5.4 per washing cycle around 40mins
  • HK$1.2 per 10 mins drying

Residents are able to access the HKBU campus network in the Halls through both wired and wireless connections. The details of internet connections are available HERE.

The University “Follow-U-Print” printing service is available at the Halls. Residents can upload print jobs and collect the printouts at a “Follow-U-Print” printer. The UGH “Follow-U-Print” printers are located at:

  • Computer Room on 1/F (Room 110)
  • N1926 Project Room
  • S1926 Project Room

More details about the "Follow-U-Print" is available at HERE.

To report defects, please follow the path:
 
Login to BUniPort > U-Life > Hall Residence > Report Defects.

For defect which requires immediate attention, please contact the G4 service counter or the security counter at the South Tower (after office hours).
 
For emergency, call the G4 service counter at (852) 3411 2600 or contact the security counter at the South Tower at (852) 3411 2665 for assistance. For enquiry, please email to ughall@hkbu.edu.hk.

You are highly advised to pay attention to the following must-know information to ensure a healthy and safe living in the Halls.

In the Halls

In Your Room

Personal Hygiene and Security

Booking Hall Venues and Facilities

  •    Online Booking System is now available for reserving UGH venues and their associated facilities.
  •    Some UGH venues are available for residents' use on a first-come first-served basis. Details can be found at the Facilities User Guide.

Payment for Air Conditioning and Laundry Machines

Guest Pass System

  •    Want to apply for Guest Pass for another HKBU student? You may apply through the Guest Pass System.