Check-in Procedures
Check-in Date and Time (Residential Year 2024/25)
*Tentative dates subject to change
Type of Students |
Earliest |
Check-in Time |
Check-in Location |
Hall Tutors & |
6 Aug 2024 |
Office Hours |
[For 16 - 19, 22 - 23 & 26 - 28 Aug 2024] Check-in counter opens at 10am [After 28 Aug 2024] (opposite to the entrance of South Tower of the Undergraduate Halls) After Office Hours |
Non-local Freshmen |
16 Aug 2024 |
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Exchange Students |
26 Aug 2024 |
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Local & Non-local |
27 Aug 2024 |
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Local Freshmen
|
28 Aug 2024 |
Bring your Student Card to the Check-in Counter |
Collect
* Please prepare an Octopus Card for use of Air-con and Laundry machine.
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Go to your room, and:
Note: If you do not complete them on time, the University will assume that:
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Bring your passport/entry permit to the Check-in Counter
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Collect
* Please prepare an Octopus Card for use of Air-con and Laundry machine.
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Go to your room, and:
Note: If you do not complete them on time, the University will assume that:
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When typhoon signal No. 8 or above or Black Rainstorm Warning is hoisted:
- Non-local students may continue with your trips to the Halls. We would arrange you to check into the rooms. But you need to visit our G4 Service Counter on the next working day to complete the check-in procedures.
- For local students, the check-in procedures will be postponed to the next working day.
For check-in reminder in Undergraduate Halls, please click Undergraduate Halls
For check-in reminder in Village CARE, please click Village CARE
Welcome to the Undergraduate Halls in 2024/25! As you are about to check in to the Halls, you are strongly advised to pay attention to the following must-know information to ensure a healthy and safe living in the Halls.
Do NOT Use Any Device that Generates Scent, Smoke or Heat
NO fragrance, mosquito coils, or insect foggers should be used in the bedrooms as they will trigger the fire alarm system. Use of any device that generates scent, smoke or heat such as aroma diffuser and electric insert repellent is strictly prohibited within the hall area.
Flammability Standards of Mattress and Upholstered Furniture
You MUST obtain prior approval from the Management of Student Residences before you bring your own mattresses / upholstered furniture into the Halls.
Mails, Parcels and Deliveries
Parcel and mail services are applicable for CHECKED-IN residents only. Ordinary mails will be sent to the mailbox on the G/F. The following parcels or deliveries will not be handled, the Hall Office will email residents for collection of their parcels or deliveries:
- items without accurate and complete information,
- items that require signature/payment,
- items of any side longer than 60cm
- perishable food e.g. frozen food
- any items that hinder the operation of the Hall Office
Please note that items uncollected for 7 calendar days will be returned to sender accordingly. If you are not able to collect the items, you may email accm_info@hkbu.edu.hk to authorize another HKBU student to collect it on your behalf.
Bringing in Large or Electrical Items into the Undergraduate Halls
You MUST obtain prior approval from the Management of Student Residences before you bring in items with any side longer than 1 meter or Electrical appliances with high power consumption (except light appliances for grooming purpose). For details, please click HERE. Residents, especially non-local residents who come to Hong Kong for their first time, are advised to read the Safe Use of Plugs, Adaptors and Extension Units. Any 2-pin plugs and other substandard adaptors are NOT allowed.
Luggage
Bring minimum luggage to the Undergraduate Halls on the day of check-in to avoid congestion. There is no provision of beddings in the room.
The following items are not allowed in the Undergraduate Halls:
- Alcohol or drugs
- Cigarettes
- Weapons
- Pets and animals
- Mahjong and other gambling materials
- Electrical appliances not complying with local safety standards
- Deep reach insect fogger(滅蚤煙霧器), fragrance, mosquito coils
- Any device that generates scent, smoke or heat
You must obtain prior approval in order to bring in the following items into the Undergraduate Halls:
- Your own mattresses/upholstered furniture
- Any items with any side longer than 1 meter
- Electrical appliances with high power consumption
Towers, Rooms and Beds
Your Room and Bed are shown as
(Tower) (Floor) (Room) (Bed)
Tower : N – North Tower; S – South Tower
Floor : it is a 1- or 2-digit number
Room : it is a 2-digit number
Bed : L – bed on the left side when you enter the room
R – bed on the right side when you enter the room
A – lower section of the bunk bed
B – upper section of the modular set
C – upper section of the bunk bed
For example, S 12 34 L denotes:
South Tower
12/F
Room number 34
Left bed
All students are assigned to the vacant beds (A/B/C in 3-person room, and L/R in 2-person room) according to the last 3 digits of their student number.
Bed Swapping
You may change your bed with your roommate(s) after check-in. However, bed swapping with those in another room can only be requested during the specified application period:
Semester 1 Intake: 2 weeks after offer start date to 30 Sep 2024;
Semester 2 Intake: 2 weeks after offer start date to 15 Feb 2025
Bed Swapping within the Same room
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Bed Swapping with those in Another room
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(1) Download the Form from the Student Accommodation Section website and fill it out. |
(1) Download the Form from the Student Accommodation Section website and fill it out.
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(2) Complete the form with your Hall Tutor for acknowledgement.
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(2) Complete the form with your Roommates and Hall Tutor for acknowledgement within the application period, then submit to the Residential Life Officer for approval.
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(3) Submit the completed form to the Residential Life Officer for approval.
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(3) Results will be notified by email/ phone. |
(4) Results will be notified by email/ phone.
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(4) All applicants must go to the G4 Service Counter for updating Student Card and Door Card within 2 working days or by a time as assigned by G4 Service Counter, whenever earlier. |
(5) All applicants must go to the G4 Service Counter for updating Student Card and Door Card within 2 working days. | (5) A door card accessible to the two bedrooms will be provided during the assigned relocation period. All relocation MUST be completed within the relocation period. |
(6) Failure to complete the bed swapping procedures by the deadline will result in cancellation of application without prior notification.
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(6) All applicants must go to the G4 Service Counter for updating the door card again after the relocation is completed. |
Important Notes:
- Bed swapping with residents in another room is NOT applicable for those participating in the Local & Non-local Pairing Pilot Scheme.
- Application can ONLY be made for mutual swapping.
- Successful applicants are EACH required to pay an administrative fee of $100 for bed swapping to another Hall/Room.
- Completed form to be submitted to respective Residential Life Officer for processing and approval before the application deadlines.
- Applicants are responsible to settle any differences in the lodging fees incurred among themselves due to the change of different room types. Student Accommodation Section (ACCM) will not issue a revised debit note as a result in the change of room type from room change. In the event of reporting lodging fee amount of residents to the Government Student Finance Office or the Scholarships & Financial Aid Unit of SA, the reported amount will be referred to the debit notes issued by ACCM only.
Air-conditioning and Laundry Service
In-room air-conditioning and laundry machines on the 1/F are self-paid by using the payment kiosk(s) installed on each floor and the laundry rooms respectively or via mobile payment using the HKBU Mobile App. Octopus Cards and other mobile payment methods are accepted.
*Non-local freshmen and Exchange students are reminded that they should obtain Octopus Cards upon arrival in Hong Kong. Details of Octopus Cards are available HERE
Charge of Air-conditioning:
HK$1.4 per kWh
Charge of Laundry machines:
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HK$5.4 per washing cycle around 40mins
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HK$2 per 10 mins drying
Internet
Residents are able to access the HKBU campus network in the Undergraduate Halls through both wired and wireless connections. The details of internet connections are available HERE.
Reporting Defects
To report defects, please follow the path:
Login to Hostel Online System > Defect
For defect which requires immediate attention, please contact the G4 service counter or the security counter at the South Tower (after office hours).
For emergency, call the G4 service counter at (852) 3411 2600 or contact the security counter at the South Tower at (852) 3411 2665 for assistance. For enquiry, please email to accm_info@hkbu.edu.hk.
For must-know information in Undergraduate Halls, please click Undergraduate Halls
For must-know information in Village CARE, please click Village CARE
Must-Know Information
You are highly advised to pay attention to the following must-know information to ensure a healthy and safe living in the Halls.
In the Undergraduate Halls
- Personal belongings left unattended in the common areas inside the Halls will be confiscated without prior notification. Penalties and Demerit Points for Personal Belongings Left Unattended.
- Not everything can be brought into the Halls, please read Bring In Large or Electrical Items Into the Student Residence.
- If you want to bring your own mattress, you must read Flammability Standards of Mattress and Upholstered Furniture.
- If you plan not to stay in the Halls for a period of time, please note Prolonged Absence from Student Residence.
- Don’t know how to use laundry machines? Tips for Appropriate Usage of Washers and Dryers
- If you need to change your room or bed, please find the procedures of request of room or bed change here.
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In Your Room
- Your washroom will be cleaned according to this Weekly Washroom Cleaning Schedule.
- Each room is provided garbage bag every month Collection of Garbage Bags.
- Having difficulties in internet connection at the Halls? Please check out the Best Practice of using the UGH Wi-Fi Services.
- Please Do Not Use Insect Foggers in Bedrooms. Use of any device that generates scent, smoke or heat such as aroma diffuser and electric insect repellent is strictly prohibited with the student residence area.
- To save your money for Air-con, you are advised to take a look at the Tips on Switching off your Air-Con completely
- To know more about defrosting of the in-room mini fridge, you may take a look at the information about Mini Fridge Defrosting.
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Personal Hygiene and Security
- Easy and hygienic way to dispose rubbish Re-commissioning of 3/F - 18/F Trash Chute
- How to secure personal belongings? Security Tips to Residents
Booking Hall Venues and Facilities
- Online Booking System is now available for reserving UGH venues and their associated facilities.
- Some UGH venues are available for residents' use on a first-come first-served basis. Details can be found at the Facilities User
Guide.
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Payment for Air Conditioning and Laundry Machines
- You can pay at the Octopus Payment Kiosk or via "Student Hostel Payment" at HKBU Mobile App. There are On-campus Venues for
Reloading Octopus Cards. -
Guest Pass System
- Want to apply for Guest Pass for another HKBU student? You may apply through the Guest Pass System.