Start main content

FAQ

The following Frequently Asked Questions may help you to have a fundamental understanding about the application details, daily life and essential points of importance of Student Residences at HKBU. We appreciate any further enquiries about our Student Accommodation Section.

Living in Undergraduate Halls

A1

You may change your bed with your roommate(s) after check-in. However, bed swapping  with those in another room can only be requested during the specified application period: 

Semester 1 Intake: 2 weeks after offer start date  to 30 Sep 2024;
Semester 2 Intake: 2 weeks after offer start date  to 15 Feb 2025

Application Procedures
Bed Swapping within the Same room
Bed Swapping with those in Another room

(1) Download the Form from the Student Accommodation Section website and fill it out.

(1) Download the Form from the Student Accommodation Section website and fill it out.
(2) Complete the form with your Hall Tutor for acknowledgement.
(2) Complete the form with your Roommates and Hall Tutor for acknowledgement within the application period, then submit to the Residential Life Officer for approval.
 
(3) Submit the completed form to the Residential Life Officer for approval.
(3) Results will be notified by email/ phone.
(4) Results will be notified by email/ phone.
(4) All applicants must go to the G4 Service Counter for updating Student Card and Door Card within 2 working days or by a time as assigned by G4 Service Counter, whenever earlier.
(5) All applicants must go to the G4 Service Counter for updating Student Card and Door Card within 2 working days. (5) A door card accessible to the two bedrooms will be provided during the assigned relocation period. All relocation MUST be completed within the relocation period.
(6) Failure to complete the bed swapping procedures by the deadline will result in cancellation of application without prior notification.
(6) All applicants must go to the G4 Service Counter for updating the door card again after the relocation is completed.

Important Notes:

  1. Bed swapping with residents in another room is NOT applicable for those participating in the Local & Non-local Pairing Pilot Scheme.
  2. Application can ONLY be made for mutual swapping.
  3. Successful applicants are EACH required to pay an administrative fee of $100 for bed swapping to another Hall/Room.
  4. Completed form to be submitted to respective Residential Life Officer for processing and approval before the application deadlines.
  5. Applicants are responsible to settle any differences in the lodging fees incurred among themselves due to the change of different room types. The Student Accommodation Section (ACCM) will not issue a revised debit note as a result in the change of room type from room change. In the event of reporting lodging fee amount of residents to the Government Student Finance Office or the Scholarships & Financial Aid Unit of SA, the reported amount will be referred to the debit notes issued by ACCM only.
A2

There are network printers in the Computer Room on 1/F. Residents may use these printers for photocopying or colour printing.  

A3

Each student room is equipped with a mini-fridge which is meant for storage of drinks. Cooking is not allowed in student bedrooms.

A4

Each bedroom is equipped with an air-conditioner. The charge is HK$1.4 per kWh.

A5
To avoid delaying in inward mailing, please advise your correspondents to address you as follows:
 
Your Name
Room Number, South/North Tower,
HKBU Student Residence Halls,
5 Baptist University Road,
Kowloon Tong, Hong Kong
A6

Approval from Student Accommodation Section should be sought except for personal computer, electrical fan and hair dryer. Please check with the G4 service counter for standard requirement if you wish to bring your own mattress.

A7

Cleaners are instructed to clean the common washroom once a week. Residents of the same room shall share among themselves the cleaning works of the room and the common washroom.

A8

Staff of the Undergraduate Halls, in particular Hall Tutors, Non-Local Mentors, Residential Life Officers, Resident Masters and Hall Councils will give you a hand. A series of orientation programs and whole-person education programs will be launched to help you enjoy hall life and university life.

A9

BU Fiesta is the nearest canteen, which is managed by the Estates Office of the University. It is located on the G/F of the Undergraduate Halls and has a seating capacity of 300. You may refer to HKBU Mobile App or the Estates Office webpage for most update opening hours.

A10

Residents may report defect found in the room via the Hostel Online System. For defect which requires immediate attention, residents may report to the G4 Service Counter.

A11

Please bring along your own beddings, pillow, pillow cover and other linens. Alternately, you may purchase them from the nearby markets.

A12

Each bed is fitted with a fire-resistant mattress. Beds are 90 cm wide and 190 cm long in size. The length of modular beds in triple-bed rooms is extended to 210 cm, tailored for tall persons.

A13

There are washers and the charge is $5.4 per cycle of 40 minutes. The charge of drying is $2 per 10 minutes. Depending on the type of clothes to be dried, it takes about 60 minutes to dry up 6 kg of clothes normally. Longer time is required for thicker clothing, jeans and blankets. In case of abnormalities, please report to the G4 Service Counter or security counter at South Tower (out of office hours) immediately.

A14

A kitchenette equipped with a twin-head induction cooker is provided in the Lounge on each domestic floor. On top, there are two refrigerators and a micro-wave oven.

A15
Yes, each resident may connect his/her desktop/laptop to the data socket behind the desk in the bedroom to obtain PPPoE internet service without any additional charge on top of hall fees paid.
 
Office of Information Technology (ITO) also provides free Wifi coverage at the Halls - 'BU-Standard' (with encryption, 2.4 GHz) and 'BU-Advanced': from G/F to 19/F. User manual for setting up your PC is now posted on ITO's website at http://ito.hkbu.edu.hk/index.php/services-2/wi-fi-network-access/hkbu-wifi-services/.