FAQ

You may change your bed with your roommate(s) anytime after check-in. However, change of room/Hall can only be requested one month after check-in.

For the change of bed within the SAME room:
1. Communicate well with your roommate(s) on the bed change.
2. Inform your Hall Tutor(HT)/ Resident Tutor(RT).
3. Online application form will be filled out by the HT/ RT via Students and Staff Services Platform (SSSP).
4. Involved residents are required to confirm the acknowledgement email from the SSSP.
5. Result will be notified by email.
6. Involved residents will be informed by G4 service counter and they are required to update their Student Card and Door Card within 2 working days.

For the change to another Room
1. Communicate with your Resident Community Officer (RCO) on the bed change request.
2. Online application form will be filled out by the HT/ RT via (SSSP) if supported by your RCO and/or Resident Master.
3. Involved residents are required to confirm the acknowledgement email from the SSSP.
4. Result will be notified by email.
5. Involved residents will be informed and are required to go to G4 service counter for settling the administrative fee, updating the Student Card, Room Card and Keys within 2 working days or by a time as assigned by G4 office, whenever earlier.

Note:
Applicants are responsible to settle any difference in Hall fees incurred, if any, due to change to a different room.

There are network printers in the Computer Room on 1/F and Project Room on 19/F of both towers. Residents will be granted 100 free print quota for every semester of residence. A smart card-operated (Octopus card) printing machine is also available in the 1/F Computer Room. Residents may use this paid service for photocopying or colour printing.  

Each student room is equipped with a mini-fridge which is meant for storage of drinks. Cooking is not allowed in student bedrooms.

Each bedroom is equipped with an air-conditioner. The charge is HK$1.4 per kWh.

Approval from Student Accommodation Section should be sought except for personal computer, electrical fan and hair dryer. Please check with the G4 service counter for standard requirement if you wish to bring your own mattress.

Cleaners are instructed to clean the common washroom once a week. Residents of the same room shall share among themselves the cleaning works of the room and the common washroom.

Staff of the Undergraduate Halls, in particular Hall Tutors, Non-Local Mentors, Resident Community Officers, Resident Masters and Hall Councils will give you a hand. A series of orientation programs and whole-person education programs will be launched to help you enjoy hall life and university life.

BU Fiesta is the nearest canteen, which is managed by the Finance Office of the University. It is located on the G/F of the Undergraduate Halls and has a seating capacity of 300. You may refer to HKBU Mobile App or the Finance Office webpage for most update opening hours.

Residents may report defect found in the room via BUniPort. For defect which requires immediate attention, residents may report to the G4 Service Counter.

Please bring along your own beddings, pillow, pillow cover and other linens. Alternately, you may purchase them from the nearby markets.

Each bed is fitted with a fire-resistant mattress. Beds are 90 cm wide and 190 cm long in size. The length of modular beds in triple-bed rooms is extended to 210 cm, tailored for tall persons.

There are washers and the charge is $5.4 per cycle of 40 minutes. The charge of drying is $1.2 per 10 minutes. Depending on the type of clothes to be dried, it takes about 60 minutes to dry up 6 kg of clothes normally. Longer time is required for thicker clothing, jeans and blankets. In case of abnormalities, please report to the G4 Service Counter or security counter at South Tower (out of office hours) immediately.

A kitchenette equipped with a twin-head induction cooker is provided in the Lounge on each domestic floor. On top, there are two refrigerators and a micro-wave oven.