Welcome to the Undergraduate Halls in 2024/25! As you are about to check in to the Halls, you are strongly advised to pay attention to the following must-know information to ensure a healthy and safe living in the Halls. 

Do NOT Use Any Device that Generates Scent, Smoke or Heat

NO fragrance, mosquito coils, or insect foggers should be used in the bedrooms as they will trigger the fire alarm system. Use of any device that generates scent, smoke or heat such as aroma diffuser and electric insert repellent is strictly prohibited within the hall area.

Flammability Standards of Mattress and Upholstered Furniture

You MUST obtain prior approval from the  Management of Student Residences before you bring your own mattresses / upholstered furniture into the Halls.

Mails, Parcels and Deliveries

Parcel and mail services are applicable for CHECKED-IN residents only. Ordinary mails will be sent to the mailbox on the G/F. The following parcels or deliveries will not be handled, the Hall Office will email residents for collection of their parcels or deliveries:

1. items without accurate and complete information,
2. items that require signature/payment,
3. items of any side longer than 60cm
4. perishable food e.g. frozen food
5. any items that hinder the operation of the Hall Office

Please note that items uncollected for 7 calendar days will be returned to sender accordingly. If you are not able to collect the items, you may email accm_info@hkbu.edu.hk to authorize another HKBU student to collect it on your behalf.

Bringing in Large or Electrical Items into the Undergraduate Halls

You MUST obtain prior approval from the Management of Student Residences before you bring in items with any side longer than 1 meter or Electrical appliances with high power consumption (except light appliances for grooming purpose). For details, please click HERE. Residents, especially non-local residents who come to Hong Kong for their first time, are advised to read the Safe Use of Plugs, Adaptors and Extension Units.  Any 2-pin plugs and other substandard adaptors are NOT allowed.

Luggage

Bring minimum luggage to the Undergraduate Halls on the day of check-in to avoid congestion. There is no provision of beddings in the room.

The following items are not allowed in the Undergraduate Halls:

• Alcohol or drugs
• Cigarettes
• Weapons
• Pets and animals
• Mahjong and other gambling materials
• Electrical appliances not complying with local safety standards
• Deep reach insect fogger(滅蚤煙霧器), fragrance, mosquito coils
• Any device that generates scent, smoke or heat

You must obtain prior approval in order to bring in the following items into the Undergraduate Halls:

• Your own mattresses/upholstered furniture 
• Any items with any side longer than 1 meter 
• Electrical appliances with high power consumption 

Key Issuance for Undergraduate Halls Residents

• Washroom keys and mailbox keys can be obtained upon request at the G4 Service Counter#.
• All borrowed keys must be returned to the G4 Service Counter by check-out. In case of loss or damage, restitution charges will apply ($100 for the washroom key and $30 for the mailbox key), which will be deducted from the caution money.

^#An email notification will be sent when the keys are ready.
^#Only successful applicants can collect the applied keys.

Towers, Rooms and Beds

Your Room and Bed are shown as
   (Tower) (Floor) (Room) (Bed)

Tower : N – North Tower; S – South Tower
Floor : it is a 1- or 2-digit number
Room : it is a 2-digit number
Bed : L – bed on the left side when you enter the room
          R – bed on the right side when you enter the room
          A – lower section of the bunk bed
          B – upper section of the modular set
          C – upper section of the bunk bed

For example, S 12 34 L denotes:
        South Tower
        12/F
        Room number 34
        Left bed

All students are assigned to the vacant beds (A/B/C in 3-person room, and L/R in 2-person room) according to the last 3 digits of their student number.

Bed Swapping

You may change your bed with your roommate(s) after check-in. However, bed swapping  with those in another room can only be requested during the specified application period: 

Semester 1 Intake: 2 weeks after offer start date  to 30 Sep 2024;
Semester 2 Intake: 2 weeks after offer start date  to 15 Feb 2025

Important Notes:​

1. Bed swapping with residents in another room is NOT applicable for those participating in the Local & Non-local Pairing Pilot Scheme.
2. Application can ONLY be made for mutual swapping.
3. Successful applicants are EACH required to pay an administrative fee of $100 for bed swapping to another Hall/Room.
4. Completed form to be submitted to respective Residential Life Officer for processing and approval before the application deadlines.
5. Applicants are responsible to settle any differences in the lodging fees incurred among themselves due to the change of different room types. Student Accommodation Section (ACCM) will not issue a revised debit note as a result in the change of room type from room change. In the event of reporting lodging fee amount of residents to the Government Student Finance Office or the Scholarships & Financial Aid Unit of SA, the reported amount will be referred to the debit notes issued by ACCM only.

Air-conditioning and Laundry Service

In-room air-conditioning and laundry machines on the 1/F are self-paid by using the payment kiosk(s) installed on each floor and the laundry rooms respectively or via mobile payment using the HKBU Mobile App. Octopus Cards and other mobile payment methods are accepted. 

*Non-local freshmen and Exchange students are reminded that they should obtain Octopus Cards upon arrival in Hong Kong. Details of Octopus Cards are available HERE

Charge of Air-conditioning:
HK$1.4 per kWh

Charge of Laundry machines:

• HK$5.4 per washing cycle around 40mins

• HK$2 per 10 mins drying

Internet 

Residents are able to access the HKBU campus network in the Undergraduate Halls through both wired and wireless connections. The details of internet connections are available HERE.

Reporting Defects

To report defects, please follow the path:

Login to Hostel Online System > Defect

For defect which requires immediate attention, please contact the G4 service counter or the security counter at the South Tower (after office hours).

For emergency, call the G4 service counter at (852) 3411 2600 or contact the security counter at the South Tower at (852) 3411 2665 for assistance. For enquiry, please email to accm_info@hkbu.edu.hk.