Living Guide

The Student Accommodation Section is committed to providing a safe living environment for all residents.  Smoke detectors and/or fire alarms are installed in each room and throughout communal areas as preventive measures against fire hazards.  Your awareness towards fire safety and cooperation are equally crucial in protecting everyone from potential dangers.  Please read below essential information related to fire safety in the Student Residence.

Some of the Rules related to Fire Hazards:

  • Smoking is prohibited on campus.
  • Open flames, including candles and incense, are not allowed in any part of the Student Residence.
  • Possession of chemicals, explosives or highly combustible materials is strictly disallowed in the Student Residence.
  • Cooking is allowed only inside designated kitchenettes/pantries. Naked fire is strictly prohibited within the Student Residence areas.

Upon hearing the fire alarm, you should act immediately according to the instructions below:

  • Stay calm.  
  • Bring along with your student ID card, room key card (if any) and LOCK YOUR DOOR.  Do not bring any luggage.
  • Urge fellow residents and visitors to leave the hostels under safe condition.
  • Provide assistance to those in need.
  • Evacuate the building via the nearest stairway to ground level in an orderly manner (even if you are SHOWERING or SLEEPING). 
  • Do NOT use the Lift.
  • Go to the respective Assembly Point designated for Village CARE or Student Residence Halls (see below).
  • Push the bar of the Exit Door and exit at the ground level.
  • Queue up according to your floor number, report attendance to your Tutors and wait patiently for announcement to dismiss.
  • When dismissed, return to the hostels ORDERLY under the direction of Tutors, security guards or staff.

Assembly points:

Village CARE (VC)Student Residence Halls (SRH) 
Open Plaza beside the School of Chinese Medicine Building (SCM) and
the Jockey Club Courtyard at SRH

For the locations of the Assembly Points, please refer to the map of Designated Assembly Areas updated by Estates Office. 

Upon discovering a fire:

  1. Stay calm.
  2. Activate the fire alarm by pressing the emergency break glass of the fire alarm button.
  3. Move to a safe location and call security for assistance.
  4. Follow the evacuation procedures outlined in the section of “Upon hearing the fire alarm”.

 

Fire Safety Fire Safety
green living green living

How to Live Green in Student Residence? 
It is easy!  Here are some tips on how to REDUCE, RECYCLE, REUSE and REPLACE (4Rs) in daily hall life.

REDUCERECYCLE
  • Reduce shower time and turn off the tap while you brush your teeth.
  • Reduce electricity wastage by turning off all appliances when not in use.
  • Reduce your portion of food order if you cannot finish up.
  • Reduce waste through rethinking your habit.
  • Recycle plastic/aluminum/glass bottles. Clean them before dropping into recycle bins.
  • Recycle or donate unwanted clothes that are in good conditions.
  • Recycle reusable items. Refuse disposable ones.
REUSEREPLACE
  • Reuse plastic containers that are in good conditions.
  • Reuse washable cutlery including straws.
  • Reuse disposable bags during your grocery shopping.
  • Reuse and repurpose waste. Leverage your creativity to save the Earth.
  • Replace single-use tissue paper with towels.
  • Replace conventional food with organic ones. Fresh fruits and vegetables are excellent choices.
  • Replace taxi/uber with public transport to help reduce carbon footprint. Walk whenever possible.

The University is committed to the active pursuit of equal opportunity in all areas of its operation. Discrimination and harassment on the grounds of sex, pregnancy, marital status, disability, family circumstances and race are unlawful and will not be tolerated. For details, please refer to the website of Human Resources Office​. You may also refer to this leaflet on the prevention of sexual harassment.

Residence Life is an integral part of Whole Person Education.  Through the daily interaction with people from different backgrounds, residents can develop different kinds of life skills, including the skills to understand, respect and resolve differences.  To maintain the living environment for the comfort of all residents, residents should observe the guidelines on sound generation on domestic floors:

  • Residents may meet with one another anytime in the lounges or common rooms of the Halls.  However, to show respect for other residents' right to rest, residents shall not stay inside other residents' bedroom between 1 a.m. to 7 a.m., unless consent has been obtained from the residents of the visiting room.  Both the host residents and the visiting residents shall be held responsible for any violation to this rule. (Residents’ Code clause 11)
  • The period between 11:00 p.m. and 7:00 a.m. is regarded as Quiet Hours of the Halls. (Residents’ Code clause 12.1)
  • At all times, residents shall keep their noise level at a reasonable level so as not to cause nuisance to their neighbours. (Residents’ Code clause 12.2)
  • During study and examination periods, Quiet Hours may be extended to 24 hours a day. (Residents’ Code clause 12.3)
     

    Guidelines on Resident Grievance related to Sound Level
    The Student Accommodation Section encourages frank and constructive dialogue between parties of different views to resolve conflicts and disputes.  On cases related to grievances on sound level at the Student Residence, students should first try to resolve their grievances through discussion with the person who is most closely concerned with the subject matter.  Apologies and possible redress could help settle the grievances.

    However, in the event that a preferred mode of informal resolution fails, residents may make his/ her grievances heard by approaching the Hall/College Tutor.  Or when necessary, residents may approach their respective Resident Community Officer for guidance.  As for grievances related to noise or excessive nuisance in the Student Residence which could not be resolved with the help of the Hall/College Tutor, residents may submit their grievances through an online form HERE.

    Resident Community Officer would follow up on the complaints received, and would call for a disciplinary panel when deemed necessary.  Shall the accused resident be found guilty of the charge, the panel shall issue disciplinary warning, impose demerit point(s) or other additional penalties as determine appropriate by the panel.

Guidelines on Resident Grievance
The Student Accommodation Section encourages frank and constructive dialogue between parties of different views to resolve conflicts and disputes. Residents should first try to resolve their grievances through discussion with the person who is most closely concerned with the subject matter.  Apologies and possible redress could help settle the grievances.

However, in the event that a preferred mode of informal resolution fails, residents may make his/ her grievances heard by approaching the Hall/College Tutor.  Or when necessary, residents may approach their respective Resident Community Officers (RCO) for guidance. RCOs may be reached in their office at S1902 during office hours or students may submit their grievances through an online form HERE.

Resident Community Officer would follow up on the complaints/ grievances received, and would call for a disciplinary panel when deemed necessary.  Shall the accused resident be found guilty of the charge, the panel shall issue disciplinary warning, impose demerit point(s) or other additional penalties as determine appropriate by the panel.