Check-in Procedures
Check-in Date & Time
Earliest Check-in Date
| 26 August 2026 (Wednesday)
|
|---|---|
| Check-in Location | G/F Reception, Dr. Ng Tor Tai International House 32 Renfrew Road, Kowloon Tong |
| Check-in Time | Office hours: Mondays to Saturdays, 9:00 a.m. to 6:00 p.m.
(Sundays & Public Holidays: Closed)
After office hours: Please approach the security guards at the G/F lobby for assistance with check-in
|
Notes:
- New student residents are strongly advised to download the HKBU Mobile App and activate their HKBU e-Card before arrival to facilitate the check-in process.
- Residents can only check in to NTTIH on or after the earliest check-in date.
- Residents may proceed to NTTIH for check-in even when Typhoon signal No. 8 or the Black Rainstorm Warning Signal is in force. In case of emergency, please contact NTTIH at (852) 2301 2301.
*Note: If you do not complete them on time, the University will assume that:
a. your room is free from any defects, and
b. you will be responsible for the make good or replacement cost for any items found missing or malfunctioning during room inspection if such defected items were not reported in the Student Residence Online System before.
Important Notes
Living Tips |  | To know more about the living tips in NTTIH? Please click here. |
|---|---|---|
Luggage and Parcels |  | NTTIH does NOT provide any storage services for students' luggage and parcels. Residents are advised NOT to send luggage and parcels to NTTIH before arrival, as no arrangements can be made to receive or store such items on thier behalf. Penalties may be imposed for unattended deliveries. |
Provision of |  | You will be provided with basic bedding including a pillow, pillow case and bed sheet. Yet, you should bring your blanket, daily use apparel and items. For details of the in-room amenities of NTTIH, please click here. You should keep your valuables locked and do NOT leave any valuable items unattended. You should also lock the door whenever you leave your room. |
Internet Connection |  | For connection of wired and wireless internet, please refer to the below guidelines: Wired internet (Setup Guide) Wireless internet (Wi-Fi Setup Guide) |
| Reporting Defects |  | To report defects, please submit an online form (HERE). For defect which requires immediate attention, please call the G/F Reception at Ext."0" or 2301-2301. |
Room Cards |  | - Present your room card upon entering and exiting from the House. - Do NOT loan your room card to anyone else. - If the room card is lost, you should report to the G/F Reception immediately. - Re-issuance of room card will be charged at HK$100. |
| Visitation Hours |  | Residents can invite visitor(s) during the visitation hours from 8:00 a.m. to 11:00 p.m. NO visitors can stay in NTT outside the visitation hours. |
Bulk Items |  | Bringing any bulk items with any sides longer than 1 metre is NOT allowed in NTT. |