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Hotlines & Links

Counselling & Consultation at Our Centre

Appointment hotline: 3411 7435

 


Community Resources

(The contacts listed below are for reference only, please consult respective organizations for the most updated information.)

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Counselling Hotlines


24-hour Suicide Prevention Hotlines

Organization Hotline Service Website
Caritas 24-hour Crisis Line 18288 24-hour phone counselling Click Here

Mental Health Support Hotline

18111

24-hour phone counselling

Click Here
The Samaritans 2896 0000 24-hour multi-lingual suicide prevention hotline Click Here
The Samaritan Befrienders Hong Kong 2389 2222 24-hour phone counselling by volunteers Click Here
Suicide Prevention Services 2382 0000 24-hour suicide prevention Click Here

Other Counselling Hotlines

Organization Hotline Service Website
Harmony House For female: 2522 0434  (24-hour)
For male: 2295 1386
Crisis intervention, counselling, and referral resources to
family violence victims
Click Here
Hong Kong Family Welfare Society 2342 3110 Counselling service Click Here
Hong Kong Federation of Youth Groups 2777 8899 Counselling services Click Here
Hospital Authority 2466 7350 Mental health hotline (24-hour) Click Here
Suicide Prevention Services - Youth Link 2382 0777 Counselling hotline for youth below 24 year-old (2pm - 2am) Click Here
The Family Planning Association of Hong Kong 2572 2222
Information on services of the Family Planning Association,
24-hour, emergency contraception and information on
services for sexually assaulted victim
(Call within 72 hours of the assault)
Click Here
The Society for the Aid and Rehabilitation of Drug Abusers 2574 3300
Information on services of drug rehabilitation and counselling
Click Here
Tung Wah Group of Hospitals CEASE Crisis Centre 18281
Provide crisis intervention and support services to
individuals/ families in crisis (24-hour)
Click Here
Youth Outreach Youth Hotline 9088 1023
Counselling service and short term housing for 10-18 year old youth (24-hour)
YWCA Hotline 2711 6622 Counselling services (Mon - Fri , 7 - 9:30pm) Click Here

Online Counselling

Organization Hotline Website
The Boys' & Girls' Clubs Association of Hong Kong (NiteCat) WhatsApp/Signal: 9726 8159 & 9852 8625 | Telegram: Nitecatt | Wechat: Nitecatonline (Mon, Tue & Fri, 6pm - 2am) Click Here
Caritas Hong Kong (Infinity Teens) WhatsApp: 9377 3666 (Mon - Tue, 10am - 6pm; Wed - Thu, 2 - 10pm; Fri - Sat, 6pm - 2am) Click Here
Hong Kong Federation of Youth Groups (uTouch) WhatsApp: 6277 8899 (Tue - Thu, 4 - 10pm; Fri & Sat, 4pm - 2am) Click Here
Jockey Club Online Youth Emotional Support (Open up) WhatsApp/ SMS: 91 012 012 | Facebook messenger:  m.me/hkopenup Click Here
The Mental Health Association of Hong Kong Mobile App (Mon - Fri, 2 - 10pm) Click Here
The Samaritan Befrienders Hong Kong

Web chat: chatpoint.org.hk (Mon - Fri, 4pm - 1am; Sat - Sun & Public Holiday, 8pm - 1am)

Click Here
Stewards (Teens Online) WhatsApp: 9734 8185 Click Here

Disclaimer: This website does not endorse or make any representations for third-party services. The information provided by third parties could change beyond our purview, and the list of services may not be comprehensive. 

Counselling Services


Organization Contact No. Service Website
Baptist Oi Kwan Social Service 3413 1500
Integrated mental health and family services
Click Here
Breakthrough Limited 2632 0777 Counselling services Click Here
Chinese YMCA of Hong Kong 2332 4899
Whatsapp: 9052 5745
Individual, family and group psychological counselling Click Here
Christian Family Services Centre 2318 0398
Individual counselling/advising, family counselling
Click Here
Hong Kong Caritas Family Service Shatin: 2649 2977
(Please check the website for contact numbers of Caritas Family Service located at different districts)
Individual counselling, family counselling, group counselling,
clinical psychological services, information-giving,
referral for supportive services and related practical assistance
Click Here
Hong Kong Children and Youth Services     2366 7271 Individual and family counselling and group counselling Click Here
Hong Kong Christian Service 2731 6227 Youth and family counselling,  Cantonese, Putonghua, or English Click Here
Hong Kong Family Welfare Society Head office: 2527 3171
(Please check web site for contacts of offices in other areas)
Individual and family counselling Click Here
Hong Kong Young Women’s Christian Association 3443 1601 Individual and family counselling Click Here
LevelMind @ Jockey Club Listed out by district Free counselling and mental wellness service for youth aged between 12 and 24 Click Here
Mother’s Choice 2313 5678
Whatsapp: 5633 5678
Support services for girls (aged 25 or below) and family members facing crisis pregnancy Click Here
New Life Psychiatric Rehabilitation Association 2363 2771 Online psychological service conducted in Chinese for Hong Kong Permanent Residents aged between 15 and 35 Click Here

ReSource The Counselling Centre

2523 8979
Whatsapp: 6489 4824
Counselling in at least ten languages and dialects - English, Cantonese, Putonghua, Chinese Fukien, Russian, Hindi, Marathi, Nepali, Maithili, Marwadi, Sri Lanka languages : Sinhala and Tamil, and Filipino Languages (Tagalog) Click Here

Shall We Talk: Youth to Talk

2514 2280
Whatsapp: 5164 5040
Short-term psychological counselling for youth aged between 12 and 35 Click Here
Social Welfare Department 2343 2255 The Clinical Psychology Units serve clients with emotional or behavioural problems Click Here
St. James’ Settlement 2835 4342 Counselling services Click Here
Yang Memorial Methodist Social Service 2251 0888
Youth and family services
Click Here
The Zubin Foundation

2540 9588
Whatsapp: 9682 3100

Counselling services conducted in English, Hindi, Urdu or Nepali
Click Here

Disclaimer: This website does not endorse or make any representations for third-party services. The information provided by third parties could change beyond our purview, and the list of services may not be comprehensive. 

Psychiatric Services


Organization Contact No. Service Website
Department of Psychiatry, The University of Hong Kong Registration Free online psychiatric consultation Click Here
Hong Kong Family Welfare Society, Clinical Psychological Service

2426 9621
(Please check the website for contacts of offices in other areas)

Clinical psychological assessment and treatment to individuals or families Click Here       ..
Hong Kong Mood Disorders Center 2144 6004 Clinical psychological services Click Here
Hong Kong Young Women’s Christian Association 3443 1601 Clinical psychological services Click Here
Hong Kong Christian Service 2731 6227 Clinical psychological services Click Here
Baptist Oi Kwan Social Service Mental health enquiry hotline: 2535 4135
(Monday-Friday 10am-12:30pm & 2:00-5:00pm; Tuesday 7:00-9:00pm)
Rehabilitation services for mental health patients and support services for their families Click Here
Christian Family Services Centre 3521 1611 Rehabilitation services for mental health patients and support services for their families Click Here
Yang Memorial Methodist Social Service 2171 4001 Clinical psychological services for residents of Mongkok and Tai Kok Tsui districts Click Here

Disclaimer: This website does not endorse or make any representations for third-party services. The information provided by third parties could change beyond our purview, and the list of services may not be comprehensive.